Refund Policy

Flick uses credits. Subscription plans issue credits each billing cycle. You can also buy top-up packs.

Credits used for completed or initiated generation jobs are generally non-refundable because Flick incurs compute and other service costs when those jobs are processed. Except where required by applicable law or otherwise expressly provided by Flick, any purchase from which credits have been used is not eligible for a refund, including partial or prorated refunds.

In short: An unused purchase may be eligible for a refund. Contact contact@flick.art for review. Once you use any credits from a purchase, it is generally non-refundable, except where required by law or expressly provided by Flick.

Cancel future renewals

Cancel through Account Settings > Billing & Plans > Cancel Plan. Unless required otherwise by law, your plan stays active until the current billing period ends and will not renew.

• No further renewals. The cancellation screen shows when your current billing period ends.
• Keep access until the period ends. Credits remain available under their normal expiration rules.
• Reactivate before the period ends if you want to keep the subscription.

Canceling prevents future renewals; it does not refund the current billing period, except where required by applicable law.

Credits when a period ends

Credits keep their own schedules, unaffected by refunds or cancellation:

• Plan credits last until their own expiry, shown in your billing details.
• Top-up credits expire 90 days after purchase.
• Tipped credits (earned as a creator) never expire.

At a glance

FAQ

Can I get a refund if I do not like a generation? Used credits are generally non-refundable because the generation incurred costs. You can cancel future renewals. Unused credits keep their normal expiration dates. Legal rights and Flick's stated exceptions still apply.

Does canceling an annual plan refund the remaining months? Generally, no. The plan stays active until the paid period ends and does not renew. Refunds required by law are not affected.

What happens to my unused credits if I cancel? Nothing changes on the day you cancel. They remain usable until their normal expiry, even after your subscription ends.

I tipped a creator by accident. Can that be undone? Generally, no. Tips are intended to be final once submitted and credited to the creator. However, Flick may reverse or adjust a tip where required by law or where Flick determines that the transaction resulted from fraud, unauthorized activity, technical error, abuse, or another exceptional circumstance.

Nothing in this Refund Policy limits or excludes any refund, cancellation, or other consumer rights that cannot be waived under applicable law.